SHIPPING: GOOD VIBES TAKE TIME (BUT NOT TOO LONG)

Here's the reality:

Your shirt is made-to-order. That means when you order, we print it fresh—not pulled from some dusty warehouse. Better quality, less waste, slightly longer wait.

Processing Time: 2-3 business days(We're printing your vibe, not rushing it)

Shipping Time: 3-7 business days (US)

Total Time: About 5-12 days from order to doorstep(Faster than your last existential crisis, slower than your Amazon addiction)

FREE SHIPPING ON ORDERS $75+ Because if you're committed enough to buy multiple moods, we'll cover shipping.

Track it obsessively or forget it exists—both are valid coping mechanisms.

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RETURNS: THE "SOMETHING WENT WRONG" POLICY

Look, we want you to love wearing your mood.

If something's actually wrong, we'll make it right.

WE'LL REFUND IF:

✓ Item arrived damaged (shipping can be rough)

✓ Print is defective (faded, cracked, misprinted)

✓ We sent you the wrong thing (our mistake)

✓Must be unused and be returned in the same condition in which you received your item

WE CAN'T REFUND IF:

✗ You changed your mind (it's made-to-order, just for you)

✗ You ordered the wrong size (we have a size chart, friend)

✗ Normal wear and tear after months of use (even moods fade)

THE PROCESS:

1. Email us within 30 days: support@mondaymood.store

2. Include: Order number, photos (if damaged), what happened

3. We respond in 2-3 business days (usually faster)

4. If approved, refund hits your account in 5-7 days

THE FINE PRINT:

• Item must be unworn, unwashed, in original condition

• We're actual humans who read emails

• If something's genuinely wrong, we'll fix it

• No drama, no hoops, just reasonable solutions

We're not a faceless corporation. Just email us. We'll figure it out.