Refund policy
REFUND POLICY
At Monday Mood, we want you to love wearing your Monday Mood.
If something isn’t right with your order, we’re here to help.
WE OFFER REFUNDS OR REPLACEMENTS FOR:
• Wrong item shipped — We sent you the wrong product or design.
• Damaged products — Your item arrived damaged or was damaged during shipping.
• Unintended printing defects — The print has a genuine manufacturing or printing issue, such as a missing print, severe misprint, or substantial production defect.
• Production or fulfillment errors — Your order was not made according to what you purchased.
NOT COVERED:
• Change of mind — Our tees are made to order specifically for you.
• Wrong size ordered — Please check our size chart carefully before checkout.
• Normal wear and tear — Regular fading, cracking, or deterioration that occurs through normal use and washing is not considered a manufacturing defect.
A NOTE ABOUT OUR DESIGNS
Some Monday Mood designs intentionally feature distressed textures, vintage fading, cracked-ink effects, weathered details, rough edges, or a worn-in appearance.
These are intentional parts of the artwork and are not considered printing defects.
If you're unsure whether something is an intentional design effect or an actual printing issue, send us a photo and we'll be happy to take a look.
HOW TO REQUEST A REFUND OR REPLACEMENT
Contact us within 30 days of receiving your order:
support@mondaymood.store
Please include:
• Your order number
• A photo of the issue, if applicable
• A brief description of what went wrong
We'll review your request and aim to respond within 2–3 business days.
If your request is approved, we'll arrange the appropriate refund or replacement. Approved refunds will be issued to your original payment method, and your payment provider may take additional business days to process the refund.
CARE FOR YOUR MONDAY MOOD
For the best possible results and to help your tee last longer, please follow the washing and care instructions provided with your purchase.
QUESTIONS?
Not sure if your issue qualifies? Just reach out.
We’re actual humans, and we’d rather help you figure it out than make you jump through unnecessary hoops.
No drama. No endless hoops. Just a reasonable solution.
This Refund Policy may be updated from time to time. Please refer to the current policy published on our website or contact support@mondaymood.store with any questions.