SHIPPING: GOOD VIBES TAKE TIME (BUT NOT TOO LONG)
Here's the reality:
Your shirt is made-to-order. That means when you order, we print it fresh—not pulled from some dusty warehouse. Better quality, less waste, slightly longer wait.
Processing Time: 2-3 business days(We're printing your vibe, not rushing it)
Shipping Time: 3-7 business days (US)
Total Time: About 5-12 days from order to doorstep(Faster than your last existential crisis, slower than your Amazon addiction)
FREE SHIPPING ON ORDERS $75+ Because if you're committed enough to buy multiple moods, we'll cover shipping.
Track it obsessively or forget it exists—both are valid coping mechanisms.
---
RETURNS: THE "SOMETHING WENT WRONG" POLICY
Look, we want you to love wearing your mood.
If something's actually wrong, we'll make it right.
WE'LL REFUND IF:
✓ Item arrived damaged (shipping can be rough)
✓ Print is defective (faded, cracked, misprinted)
✓ We sent you the wrong thing (our mistake)
✓Must be unused and be returned in the same condition in which you received your item
WE CAN'T REFUND IF:
✗ You changed your mind (it's made-to-order, just for you)
✗ You ordered the wrong size (we have a size chart, friend)
✗ Normal wear and tear after months of use (even moods fade)
THE PROCESS:
1. Email us within 30 days: support@mondaymood.store
2. Include: Order number, photos (if damaged), what happened
3. We respond in 2-3 business days (usually faster)
4. If approved, refund hits your account in 5-7 days
THE FINE PRINT:
• Item must be unworn, unwashed, in original condition
• We're actual humans who read emails
• If something's genuinely wrong, we'll fix it
• No drama, no hoops, just reasonable solutions
We're not a faceless corporation. Just email us. We'll figure it out.
